Delivery Information


Good news to our buyers who can enjoy free shipping to Klang Valley area only and the purchase amount must be exceed RM 1000.
To get free shipping, volume of product is unlimited but every products must be made in single checkout and same address. This benefit currently only limited for Klang Valley area but we are still striving to expand our free shipping coverage to other areas so stay tuned. For other areas or purchase amount less than RM 1000, the shipping fess will be charged according to our shipping rate.

We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation).

We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.


Upon delivery of the Product, you may be required to sign for delivery. You may contact Bestmas Furniture Design Sdn. Bhd. Customer Service Team at 03-78327378 or drop us an email  in case of any faults, defects or damage. You shall be able to provide the documents delivered with the Product, upon request.


Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.


We deliver in our standard packaging.


All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product. Any breach of obligations by you, might impact your ability to shop on Bestmas Furniture Design Sdn. Bhd. in the future.


If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within one week of our first attempt to deliver the Product to you) accept delivery, we may (without affecting any other right or remedy available to us) do either or both of the following:


charge you for any fee and other costs reasonably incurred by us.


no longer make the product available for delivery or collection and notify you that we are immediately cancelling the applicable contract, in which case we will refund to you or your credit or debit card company as applicable any money that you already paid to us under the contract, less our reasonable administration charges (including for attempting to deliver and then returning the product)

You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have you may have.